For your convenience, we now accept Visa and MasterCard for payments!
Customer Service
- Submit Meter Read Here
- Meter Reading Instructions
- New Customers
- Budget Billing
- Gift Certificates
- High/Low Bill Inquiries
- New Line Extensions
- Low Income Senior Discount
- High Energy Cost Loan Program
- Assistance Programs
- Conservation Program
- Safety Tips
Meter Reading Instructions
If you read your own meter you may submit your read online using our Monthly Meter Read Form, you may also call the office (775-3325), or you may write it on your bill in the space provided. The most important thing is that all meter reads need to be received in our office by the 15th of every month. If you have questions about which numbers to provide please click on our Policy Handbook link for pictures showing the types of meters in use. Any of customer who hasn't provided a meter read for two consecutive months will have their meter read by our serviceman and be charged a $50.00 Non-Meter Read Fee. To avoid this extra expense please provide your reads each month by the 15th.
New Customers
Are you new to our service area? Will you be requesting service? Stop by our office, located on Main Street in Republic, or contact our office at (509) 775-3325. You will be asked to complete an Application for Service and you will be asked to provide your social security number, photo identification, and either a security deposit, letter of credit or signature card. The amount of Security Deposit may vary, depending on the type of service to be connected. You can reach Joyce Dunn at if you have any questions on new accounts.
Budget Billing
For those customers who would like to pay the same amount each month our Budget Billing Program may be for you. This program uses the average electrical usage for the immediate past twelve month period, adds the monthly basic charge and cost of a security light if applicable and this is the amount paid. You may request this plan any time during the months of March through August. The monthly budget payments are re-calculated annually and your past year's usage will determine if your payment will go up or down. Contact Jayne Jurgensen at if you are interested.
Gift Certificates
Do you have that special someone on your gift list and don't know what to get them? Have you considered giving a special "Gift Certificate" from the P.U.D.? You can apply any dollar amount you like on the account to help them through the coming months. We send a card letting the customer know that someone special helped them - If you want this to be a secret surprise -- we can do that too! Contact us at 775-3325 or visit our office for more information.
High or Low Bill Inquiries
If you have questions about your monthly billing statement, or concerns regarding the high/low use on your meter, our staff is ready to help you. Use can vary for many different reasons. If we're unable to answer your questions over the telephone, we'll be glad to schedule a field visit for further review. For assistance, you can contact Sheila Rittel at (509)775-3325 .
New Line Extensions
Our staff can supply you with cost estimates for permanent full time customers and seasonal customers. For firm quotes, please contact the District's Staking Engineer, Steve Van Slyke, at Click here for meter base requirements.
Low Income Senior Discount
To qualify for a reduction in the monthly Basic Charge on your electric utility bill for your primary residence, you must be 62 years or older and have a combined family income of $24,000 or less per year. You must have taken electric service from Ferry County PUD for a period of not less than one (1) year prior to application. For additional information please contact Joyce Dunn at
High Energy Cost Loan Program
Do you live in Ferry County Public Utility's service area? Are you living without electrical service to your home due to the high cost of extending the existing power lines? Contact us to learn about our High Energy Cost Loan Program. For qualifying customers, the District is able to offer long-term financing on both line extensions and solar/photovoltaic installations. Stop running that generator and get safe, reliable, and economical power delivered to your home by your Public Utility. For more information call the District office at 509-775-3325.
Assistance Programs
The District's Credit Manager, Jayne Jurgensen, works with area agencies in obtaining energy assistance for customers. Low Income Home Energy Assistance Program (LIHEAP) provides low-income households with heating assistance. Contact Jayne at for agency names and numbers or for more details on programs available.
Conservation Program
If you are considering buying a Qualifying Energy Efficient Manufactured home, remodeling a home or installing a heat pump, come in and ask about our Conservation Programs.
While you're at it, check out our PUD Appliance Program. We can offer rebates on clothes washers and customer-side photovoltaics. Edward Forsman, Conservation/Engineering Technician, will certify that the appliance has been installed and that it meets the requirements of the Bonneville Power Administration Appliance Rebate Program.
If you have any questions on our conservation programs, contact Edward at
Safety Tips
Light Watchmen...
Friendly "night lights" both inside and outside your home can contribute to peace of mind when the sun sets and when you are away from home. You can keep night lighting costs low, and protect your home, by following some simple suggestions:
- Don't leave indoor lamps or outside lights on during the day. Invest in low cost photoelectric cells or time clocks that shut off lights when the sun rises.
- Consider buying a time clock system to turn on lights at different times in the evening if you are away for a number of days.
- Instead of leaving a regular light burning, buy low wattage night lights to guide family members who wake in the middle of the night. Plug the night lights into sockets in areas such as hallways. bathrooms and near stairways.